Last Updated: September 5, 2023
Introduction
Welcome to Intelligenta Europe OÜ (“we,” “our,” or “us”). Our website, intelligenta.eu, aims to provide training courses and consultation services on how to use Artificial Intelligence (AI) efficiently. This Refunds and Returns Policy outlines the conditions under which refunds and returns are processed.
Our company is registered under the number 16811019, and our registered office is at Tornimäe 7, Tallinn 10145, ESTONIA (European Union). You can contact us via email at info@intelligenta.eu.
Training Courses
Refunds
- Refunds for training courses must be requested within 14 days of purchase.
- No refunds will be issued after the course has been accessed or started.
How to Initiate a Refund
To initiate a refund, please send an email to info@intelligenta.eu with your order number and reason for the refund request.
Consultation Services
Refunds
- Consultation fees are non-refundable once the consultation session has been conducted.
- If you cancel at least 48 hours before the scheduled consultation, you may be eligible for a full refund.
How to Cancel a Consultation
To cancel a consultation, please send an email to info@intelligenta.eu with your order number and reason for cancellation.
Fees and Costs
- There are no additional fees for processing refunds or returns.
- Any costs associated with returning physical materials, if applicable, are the responsibility of the customer.
Timeframes
- Refunds for eligible training courses will be processed within 14 business days.
- Refunds for canceled consultations will be processed within 7 business days.
Contact Information
For any questions or concerns about this Refunds and Returns Policy, please contact us at:
Intelligenta Europe OÜ
Tornimäe 7, Tallinn 10145, ESTONIA (European Union)
Email: info@intelligenta.eu
Company Registration Number: 16811019